How Are Wireless Call Buttons Used in Restaurants?

Anyone who’s worked in hospitality will tell you just how hectic it can get in a busy restaurant. For customers, much of this chaos is usually hidden behind the kitchen doors, far away from the dining experience.

In the midst of this chaos, shouting will only make things worse. This is where wireless Wifi call buttons come in – they allow for simple communication between the floor and kitchen without causing a racket. And these buttons aren’t just limited to kitchens.

How Do They Work?

Wireless call buttons are perfect for managing orders during busy shifts, allowing the kitchen and floor staff to communicate without noise and without interference.

These buttons are typically stationed in the kitchen’s serving area, where a button for each waiter is fitted. Depending on the order or availability of certain waiters, different buttons can be pressed to call different staff to the kitchen, typically notifying them through a watch or display screen.

Not Just Staff

These buttons don’t have to be limited to staff-only communication, with buttons installed on tables allowing for customers to call over staff when they have any needs. Everyone knows how difficult it can be getting a waiter’s attention in a packed restaurant, and this helps satisfy customers.

These buttons can cover other options too, such as ordering, cancelling or paying, allowing customers to choose the kind of service they want, which is very important.

Depending on what you want, providers will be willing to discuss options. You can find plenty of great options for these services online, such as https://www.dinggly.com/products/wireless-call-buttons/, who will be willing to talk you through their selections.

Other customisation options include specific orders. For example, depending on the popular orders at your premises, you can install a button requesting a specific item. Prosecco goes down a treat at restaurants, for example.

There are even voice options available for when your services are too extensive to cover in a single button press. Talking directly to a member of staff without either party having to leave their post can be invaluable during busy hours.

Gabriel Hiott

Gabriel Hiott