Monitored alarms can be used to contact a professionally-run emergency response centre 24/7, while family-contact call buttons or devices are self-monitored systems that will directly contact personal contacts that have been set in advance. The latter are also known as unmonitored alarms and can also be set to trigger app notifications or send text messages, determined by individual device features.
Reasons to choose unmonitored alarms
Wireless call buttons from companies such as https://www.dinggly.com/us/products/wireless-call-buttons can offer an affordable alternative to monitored alarm contracts, while allowing for direct communication with pre-chosen family members or friends. They can allow people to connect directly with familiar voices, which can be important during vulnerable moments when recognisable support or reassurance is required.
This type of call button is generally an on-off purchase with no subscription fees or long-term contracts. They can be used to enable independence in older or vulnerable people, reassuring individuals and family members and promoting safety and mental wellbeing.
Issues with unmonitored alarms
Unmonitored alarms can be hugely beneficial but will not be suitable for all users, such as those without support systems. There is a reliance on having emergency contacts and these people being willing and able to help if and when they are required. They will also not offer the professional support preferred by users of monitored alarm systems. The latter provide access to professionals who are available at all times of the day and night and have been trained to respond appropriately when called upon.
